jDiction Forum

English => Install & Configure jDiction => Topic started by: augustSix on May 13, 2014, 10:42:36 am

Title: Enabling System - jDiction multilanguage package results in server error
Post by: augustSix on May 13, 2014, 10:42:36 am
Hi,

I have installed your wonderful componenet. However when I enable the "System - jDiction multilanguage package" plugin it results in a server error;

----
Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.
----

When I try to access the component without enabling above, I get the following error.
----
Fatal error: Class 'jDiction' not found in /administrator/components/com_jdiction/views/translations/view.html.php on line 45

cheers
Title: Re: Enabling System - jDiction multilanguage package results in server error
Post by: Harald Leithner on May 13, 2014, 11:22:51 am
I need some more information, please post the output of administrator/index.php?option=com_jdiction&view=check

also your server configuration would be interesting, apache, php version... and please try an older version 1.1.0 for example.
Title: Re: Enabling System - jDiction multilanguage package results in server error
Post by: augustSix on May 13, 2014, 01:42:37 pm
Hi Harald,

Thank you for your reply.
How do I find the ouput of that?

Also installing the older version did not help.

Thanks again for your time.
Cheers.
Title: Re: Enabling System - jDiction multilanguage package results in server error
Post by: Harald Leithner on May 13, 2014, 03:53:11 pm
http://youdomain/administrator/index.php?option=com_jdiction&view=check
Title: Re: Enabling System - jDiction multilanguage package results in server error
Post by: augustSix on May 14, 2014, 09:15:52 am
Hi Harald,

like this: http://develop.interacoustics.com/administrator/index.php?option=com_jdiction&view=check

cheers
Dennis
Title: Re: Enabling System - jDiction multilanguage package results in server error
Post by: Harald Leithner on May 14, 2014, 05:25:49 pm
yes, whats the output of this page?
Title: Re: Enabling System - jDiction multilanguage package results in server error
Post by: augustSix on May 15, 2014, 08:51:51 am
ah, sorry my site was down because it was enabled so had no output.
But have disabled the plugin in the database again.. Here is the output.

Version    

    Library Version: 1.1.0
    Joomla Version 3.3.1-dev is unkown.

Plugin    

    JDiction Plugin is not enabled
    JDiction Plugin is loaded at position 0 should be 1
    Languagefilter is enabled
    Multiple Plugins have the same loading position (0)

Database    

    jDiction Database Driver is not selected

Language    

    Translations are not equal to frontend translations.

Module    

    Module is enabled

Common mistakes    

    At least one menu item has the language set not to ALL.
    The default editor is not tinymce, jDiction does only support tinymce at the moment.


thanks again
Dennis
Title: Re: Enabling System - jDiction multilanguage package results in server error
Post by: Harald Leithner on May 15, 2014, 10:21:36 am
Ok,

Quote
Fatal error: Class 'jDiction' not found in /administrator/components/com_jdiction/views/translations/view.html.php on line 45
This is "normal" if you have not enabled the plugin (I should intercept this error message)

You are using the dev version of Joomla so I hope know what you are doing and you are a developer so can help me debug it.

Please look at the apache error.log and search for an php error message related to jDiction.

thx.
Title: Re: Enabling System - jDiction multilanguage package results in server error
Post by: augustSix on May 15, 2014, 11:14:49 am
Hi,

Im sorry, this is the development site, not really sure why the dev build has been installed here.
But I have the excact same issue on the public site. (which is running joomla 3.2)

When I enable the plugin, the entire site crashes with a server error as I wrote in the first post.
Not entirely sure how to debug the system when the site crashes everytime I activate the system plugin.

This is from the live site:
------
COM_JDICTION_CHECK_TEST_VERSION    

    Library Version: 1.0.1
    Joomla Version 3.2.0 is ok.

COM_JDICTION_CHECK_TEST_PLUGIN    

    JDiction Plugin is not enabled
    JDiction Plugin is loaded at position 0 should be 1
    Languagefilter is enabled
    Multiple Plugins have the same loading position (0)

COM_JDICTION_CHECK_TEST_DATABASE    

    jDiction Database Driver is not selected

COM_JDICTION_CHECK_TEST_LANGUAGE    

    Translations are not equal to frontend translations.

COM_JDICTION_CHECK_TEST_MODULE    

    Module is enabled

COM_JDICTION_CHECK_TEST_COMMON    

    At least one menu item has the language set not to ALL.


cheers
Dennis
Title: Re: Enabling System - jDiction multilanguage package results in server error
Post by: Harald Leithner on May 15, 2014, 12:25:00 pm
You have an apache error.log there you find the reason why apache returns a 500 Error, without this information I can't help you.

Also please tell me the php and mysql version.
Title: Re: Enabling System - jDiction multilanguage package results in server error
Post by: augustSix on May 15, 2014, 12:54:19 pm
Hi Harald,

The log file does not include any jdiction. Have attached it.
This is the versions I am using:

PHP version    5.3.26
MySQL version    5.5.31-cll

However in the joomla backend it says, PHP Version 5.4.17

Thanks
Dennis
Title: Re: Enabling System - jDiction multilanguage package results in server error
Post by: Harald Leithner on May 15, 2014, 01:33:43 pm
I removed the log file,

please activate error reporting in configuration.php, alternative i could look at it with teamviewer on your machine if you like.
Title: Re: Enabling System - jDiction multilanguage package results in server error
Post by: augustSix on May 15, 2014, 01:49:34 pm
Hi Harald,

thanks again for your time.
The error reporting is activated.

best regards
dennis
Title: Re: Enabling System - jDiction multilanguage package results in server error
Post by: Harald Leithner on May 15, 2014, 02:20:30 pm
Ok, so would you like a teamviewer session?